STRAVA — Strava Bank Charge Explained

STRAVA on your bank statement is a transaction descriptor for Strava, a subscription company. Strava is a fitness-tracking app popular with runners and cyclists, with a paid subscription unlocking advanced analysis and features. A recurring charge is your Strava subscription, billed monthly or annually, sometimes through Apple or Google.

What Is the STRAVA Charge?

STRAVA is a transaction descriptor for Strava, a subscription company.

Strava is a fitness-tracking app popular with runners and cyclists, with a paid subscription unlocking advanced analysis and features. A recurring charge is your Strava subscription, billed monthly or annually, sometimes through Apple or Google. It usually appears as STRAVA on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code STRAVA is the official identifier that Strava registered with Visa or Mastercard.

Is the STRAVA Charge Legitimate?

Strava is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Strava account to review recent activity.

How Do I Cancel or Dispute a STRAVA Charge?

  1. Identify the charge: Confirm the charge is from Strava by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Strava and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Strava customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the STRAVA transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Strava Use on Bank Statements?

Strava may also appear on your statement as:

Frequently Asked Questions About STRAVA

What is STRAVA on my bank statement?

STRAVA is a bank statement transaction code for Strava, a subscription company. Strava is a fitness-tracking app popular with runners and cyclists, with a paid subscription unlocking advanced analysis and features. A recurring charge is your Strava subscription, billed monthly or annually, sometimes through Apple or Google. It usually appears as STRAVA on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is STRAVA a scam?

Strava is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Strava account to review recent activity.

Why is STRAVA on my bank statement?

STRAVA appears on your statement because Strava processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel STRAVA?

To stop STRAVA charges from appearing on your statement, you need to cancel your Strava subscription or account. Log in to the Strava website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a STRAVA charge?

If you believe you have been charged incorrectly by Strava, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Strava and all its known transaction codes, visit the Strava merchant page.