SLACK — Slack Bank Charge Explained

SLACK on your bank statement is a transaction descriptor for Slack, a subscription company. Slack is a team-messaging platform with channels, calls and integrations, owned by Salesforce. A recurring charge is your paid plan, usually billed per active user monthly or annually.

What Is the SLACK Charge?

SLACK is a transaction descriptor for Slack, a subscription company.

Slack is a team-messaging platform with channels, calls and integrations, owned by Salesforce. A recurring charge is your paid plan, usually billed per active user monthly or annually. It typically appears as SLACK on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code SLACK is the official identifier that Slack registered with Visa or Mastercard.

Is the SLACK Charge Legitimate?

Slack is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Slack account to review recent activity.

How Do I Cancel or Dispute a SLACK Charge?

  1. Identify the charge: Confirm the charge is from Slack by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Slack and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Slack customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the SLACK transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Slack Use on Bank Statements?

Slack may also appear on your statement as:

Frequently Asked Questions About SLACK

What is SLACK on my bank statement?

SLACK is a bank statement transaction code for Slack, a subscription company. Slack is a team-messaging platform with channels, calls and integrations, owned by Salesforce. A recurring charge is your paid plan, usually billed per active user monthly or annually. It typically appears as SLACK on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is SLACK a scam?

Slack is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Slack account to review recent activity.

Why is SLACK on my bank statement?

SLACK appears on your statement because Slack processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel SLACK?

To stop SLACK charges from appearing on your statement, you need to cancel your Slack subscription or account. Log in to the Slack website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a SLACK charge?

If you believe you have been charged incorrectly by Slack, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Slack and all its known transaction codes, visit the Slack merchant page.