SHOPIFY — Shopify Bank Charge Explained

SHOPIFY on your bank statement is a transaction descriptor for Shopify, a subscription company. Shopify is an e-commerce platform for building and running online stores. A recurring charge is your monthly plan, and merchants may see additional amounts for apps, themes or transaction fees.

What Is the SHOPIFY Charge?

SHOPIFY is a transaction descriptor for Shopify, a subscription company.

Shopify is an e-commerce platform for building and running online stores. A recurring charge is your monthly plan, and merchants may see additional amounts for apps, themes or transaction fees. It typically appears as SHOPIFY on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code SHOPIFY is the official identifier that Shopify registered with Visa or Mastercard.

Is the SHOPIFY Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Shopify account to review recent activity.

How Do I Cancel or Dispute a SHOPIFY Charge?

  1. Identify the charge: Confirm the charge is from Shopify by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Shopify and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Shopify Use on Bank Statements?

Shopify may also appear on your statement as:

Frequently Asked Questions About SHOPIFY

What is SHOPIFY on my bank statement?

SHOPIFY is a bank statement transaction code for Shopify, a subscription company. Shopify is an e-commerce platform for building and running online stores. A recurring charge is your monthly plan, and merchants may see additional amounts for apps, themes or transaction fees. It typically appears as SHOPIFY on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is SHOPIFY a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Shopify account to review recent activity.

Why is SHOPIFY on my bank statement?

SHOPIFY appears on your statement because Shopify processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel SHOPIFY?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a SHOPIFY charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Shopify and all its known transaction codes, visit the Shopify merchant page.