SHOPIFY — Shopify Bank Charge Explained

SHOPIFY on your bank statement is a transaction descriptor for Shopify, a subscription company. Shopify is an e-commerce platform for building and running online stores. A recurring charge is your monthly plan, and merchants may see additional amounts for apps, themes or transaction fees.

What Is the SHOPIFY Charge?

SHOPIFY is a transaction descriptor for Shopify, a subscription company.

Shopify is an e-commerce platform for building and running online stores. A recurring charge is your monthly plan, and merchants may see additional amounts for apps, themes or transaction fees. It typically appears as SHOPIFY on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code SHOPIFY is the official identifier that Shopify registered with Visa or Mastercard.

Is the SHOPIFY Charge Legitimate?

Shopify is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Shopify account to review recent activity.

How Do I Cancel or Dispute a SHOPIFY Charge?

  1. Identify the charge: Confirm the charge is from Shopify by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Shopify and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Shopify customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the SHOPIFY transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Shopify Use on Bank Statements?

Shopify may also appear on your statement as:

Frequently Asked Questions About SHOPIFY

What is SHOPIFY on my bank statement?

SHOPIFY is a bank statement transaction code for Shopify, a subscription company. Shopify is an e-commerce platform for building and running online stores. A recurring charge is your monthly plan, and merchants may see additional amounts for apps, themes or transaction fees. It typically appears as SHOPIFY on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is SHOPIFY a scam?

Shopify is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Shopify account to review recent activity.

Why is SHOPIFY on my bank statement?

SHOPIFY appears on your statement because Shopify processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel SHOPIFY?

To stop SHOPIFY charges from appearing on your statement, you need to cancel your Shopify subscription or account. Log in to the Shopify website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a SHOPIFY charge?

If you believe you have been charged incorrectly by Shopify, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Shopify and all its known transaction codes, visit the Shopify merchant page.