SHINY FROG — Bear Bank Charge Explained

SHINY FROG on your bank statement is a transaction descriptor for Bear, a subscription company. Bear is a note-taking app for Apple devices with markdown support and a focus on clean design. A recurring charge is the Bear Pro subscription, billed monthly or annually, usually via Apple.

What Is the SHINY FROG Charge?

SHINY FROG is a transaction descriptor for Bear, a subscription company.

Bear is a note-taking app for Apple devices with markdown support and a focus on clean design. A recurring charge is the Bear Pro subscription, billed monthly or annually, usually via Apple. It typically appears as BEAR or APPLE.COM/BILL on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code SHINY FROG is the official identifier that Bear registered with Visa or Mastercard.

Is the SHINY FROG Charge Legitimate?

Bear is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Bear account to review recent activity.

How Do I Cancel or Dispute a SHINY FROG Charge?

  1. Identify the charge: Confirm the charge is from Bear by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Bear and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Bear customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the SHINY FROG transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Bear Use on Bank Statements?

Bear may also appear on your statement as:

Frequently Asked Questions About SHINY FROG

What is SHINY FROG on my bank statement?

SHINY FROG is a bank statement transaction code for Bear, a subscription company. Bear is a note-taking app for Apple devices with markdown support and a focus on clean design. A recurring charge is the Bear Pro subscription, billed monthly or annually, usually via Apple. It typically appears as BEAR or APPLE.COM/BILL on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is SHINY FROG a scam?

Bear is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Bear account to review recent activity.

Why is SHINY FROG on my bank statement?

SHINY FROG appears on your statement because Bear processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel SHINY FROG?

To stop SHINY FROG charges from appearing on your statement, you need to cancel your Bear subscription or account. Log in to the Bear website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a SHINY FROG charge?

If you believe you have been charged incorrectly by Bear, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Bear and all its known transaction codes, visit the Bear merchant page.