SEVENTRENT — Severn Trent Water Bank Charge Explained

SEVENTRENT on your bank statement is a transaction descriptor for Severn Trent Water, a utilities company. Severn Trent Water provides water supply and sewerage services across the Midlands. A recurring charge is your water bill, normally paid monthly or in instalments by Direct Debit.

What Is the SEVENTRENT Charge?

SEVENTRENT is a transaction descriptor for Severn Trent Water, a utilities company.

Severn Trent Water provides water supply and sewerage services across the Midlands. A recurring charge is your water bill, normally paid monthly or in instalments by Direct Debit. Statements usually read SEVERN TRENT or STW.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code SEVENTRENT is the official identifier that Severn Trent Water registered with Visa or Mastercard.

Is the SEVENTRENT Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Severn Trent Water account to review recent activity.

How Do I Cancel or Dispute a SEVENTRENT Charge?

  1. Identify the charge: Confirm the charge is from Severn Trent Water by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Severn Trent Water and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Severn Trent Water Use on Bank Statements?

Severn Trent Water may also appear on your statement as:

Frequently Asked Questions About SEVENTRENT

What is SEVENTRENT on my bank statement?

SEVENTRENT is a bank statement transaction code for Severn Trent Water, a utilities company. Severn Trent Water provides water supply and sewerage services across the Midlands. A recurring charge is your water bill, normally paid monthly or in instalments by Direct Debit. Statements usually read SEVERN TRENT or STW. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is SEVENTRENT a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Severn Trent Water account to review recent activity.

Why is SEVENTRENT on my bank statement?

SEVENTRENT appears on your statement because Severn Trent Water processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel SEVENTRENT?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a SEVENTRENT charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Severn Trent Water and all its known transaction codes, visit the Severn Trent Water merchant page.