PURE GYM — PureGym Bank Charge Explained

PURE GYM on your bank statement is a transaction descriptor for PureGym, a subscription company. PureGym is the UK's largest gym chain, offering flexible, no-contract memberships with 24/7 access at most sites. A recurring charge is your monthly membership fee, which varies by location and plan, plus an occasional joining fee.

What Is the PURE GYM Charge?

PURE GYM is a transaction descriptor for PureGym, a subscription company.

PureGym is the UK's largest gym chain, offering flexible, no-contract memberships with 24/7 access at most sites. A recurring charge is your monthly membership fee, which varies by location and plan, plus an occasional joining fee. It usually appears as PUREGYM or PURE GYM on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code PURE GYM is the official identifier that PureGym registered with Visa or Mastercard.

Is the PURE GYM Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your PureGym account to review recent activity.

How Do I Cancel or Dispute a PURE GYM Charge?

  1. Identify the charge: Confirm the charge is from PureGym by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to PureGym and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does PureGym Use on Bank Statements?

PureGym may also appear on your statement as:

Frequently Asked Questions About PURE GYM

What is PURE GYM on my bank statement?

PURE GYM is a bank statement transaction code for PureGym, a subscription company. PureGym is the UK's largest gym chain, offering flexible, no-contract memberships with 24/7 access at most sites. A recurring charge is your monthly membership fee, which varies by location and plan, plus an occasional joining fee. It usually appears as PUREGYM or PURE GYM on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is PURE GYM a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your PureGym account to review recent activity.

Why is PURE GYM on my bank statement?

PURE GYM appears on your statement because PureGym processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel PURE GYM?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a PURE GYM charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

More About the PURE GYM Charge

What a "PURE GYM" charge is

PURE GYM (also PUREGYM, PUREGYM LTD, or PURE GYM LIMITED) on your statement is a payment to PureGym, the UK's largest gym chain, with hundreds of sites offering low-cost, contract-free memberships and 24/7 access at most locations. A recurring monthly amount is your membership fee; a one-off amount is usually the joining fee paid when you signed up, a day pass, or a class or personal-training purchase.

Why the amount varies between people

PureGym prices each gym individually, so two members at different sites pay different amounts — there is no single national price. Membership tiers also differ: a standard membership is cheaper than a Plus membership (which adds multi-gym access and other perks), and prices can rise with notice, so this month's payment may not match what you remember agreeing to. If your amount changed, check your membership tier and your home gym's current pricing in the PureGym app.

Why it appears when you don't recognise it

The most common cases: a membership you set up and stopped using but never cancelled — PureGym is contract-free, but the membership continues billing monthly until you actively cancel it; a family member's membership paid from your card or a joint account; or a joining fee alongside the first month making the initial charge look unexpectedly large. Payments continue even if you haven't visited in months.

How to check the charge

Log in to the PureGym member area at puregym.com or the app and open your membership details — it shows your gym, tier, monthly fee, and payment history. Your welcome email also states the fee and payment date. If nothing matches, check whether anyone in your household has a membership collected from your account, and compare the amount against your bank's Direct Debit list, which will name the originator.

How to review the charge

PureGym is a well-known, legitimate company, and a PURE GYM line is almost always a genuine membership payment rather than fraud. Unexpected charges are usually a forgotten or uncancelled membership. If you have never held a PureGym membership and no one in your household does, contact PureGym with the payment reference — they can locate the membership it belongs to — and treat the payment as potentially unauthorised if they find nothing.

How to cancel or dispute it

PureGym memberships have no fixed contract: follow the cancellation steps in the member area, and note that PureGym's own guidance covers cancelling the Direct Debit with your bank before your next billing date. For a payment you believe was taken in error, contact PureGym member services first.

For more information about PureGym and all its known transaction codes, visit the PureGym merchant page.