PELOTON — Peloton Bank Charge Explained

PELOTON on your bank statement is a transaction descriptor for Peloton, a subscription company. Peloton offers connected fitness with live and on-demand classes for its bikes, treads and the Peloton App. A recurring charge is your All-Access or App membership, billed monthly, and separate from any equipment finance.

What Is the PELOTON Charge?

PELOTON is a transaction descriptor for Peloton, a subscription company.

Peloton offers connected fitness with live and on-demand classes for its bikes, treads and the Peloton App. A recurring charge is your All-Access or App membership, billed monthly, and separate from any equipment finance. It typically appears as PELOTON on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code PELOTON is the official identifier that Peloton registered with Visa or Mastercard.

Is the PELOTON Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Peloton account to review recent activity.

How Do I Cancel or Dispute a PELOTON Charge?

  1. Identify the charge: Confirm the charge is from Peloton by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Peloton and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Peloton Use on Bank Statements?

Peloton may also appear on your statement as:

Frequently Asked Questions About PELOTON

What is PELOTON on my bank statement?

PELOTON is a bank statement transaction code for Peloton, a subscription company. Peloton offers connected fitness with live and on-demand classes for its bikes, treads and the Peloton App. A recurring charge is your All-Access or App membership, billed monthly, and separate from any equipment finance. It typically appears as PELOTON on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is PELOTON a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Peloton account to review recent activity.

Why is PELOTON on my bank statement?

PELOTON appears on your statement because Peloton processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel PELOTON?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a PELOTON charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Peloton and all its known transaction codes, visit the Peloton merchant page.