PAYWARD* — Kraken Bank Charge Explained

PAYWARD* on your bank statement may relate to Kraken, which is listed in the Financial Services category. Kraken is a major cryptocurrency exchange for buying, selling, and trading crypto assets. Transactions may appear as PAYWARD (Kraken's parent company, Payward Ltd) on bank statements.

What Is the PAYWARD* Charge?

PAYWARD* may relate to Kraken, which is listed in the Financial Services category.

Kraken is a major cryptocurrency exchange for buying, selling, and trading crypto assets. Transactions may appear as PAYWARD (Kraken's parent company, Payward Ltd) on bank statements. Charges include trading fees, bank transfer fees, or Kraken Pro subscriptions.

PAYWARD* is how this charge may appear on your bank or card statement.

How Do I Cancel a PAYWARD* Charge?

  1. Identify the charge: Confirm the charge is from Kraken by checking your email for a receipt or logging into your account on their website.
  2. Cancel a recurring payment: If this is a recurring payment you no longer want, log in to your Kraken account and cancel it in your account settings before the next billing date.
  3. Contact the merchant: If you recognise the merchant but have a question about the charge, contact Kraken directly using the details on this page.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Kraken Use on Bank Statements?

Kraken may also appear on your statement as:

Frequently Asked Questions About PAYWARD*

What is PAYWARD* on my bank statement?

PAYWARD* is a bank statement transaction code that may relate to Kraken, which is listed in the Financial Services category. Kraken is a major cryptocurrency exchange for buying, selling, and trading crypto assets. Transactions may appear as PAYWARD (Kraken's parent company, Payward Ltd) on bank statements. Charges include trading fees, bank transfer fees, or Kraken Pro subscriptions. This descriptor appears because banks display a shortened payment code instead of the full company name.

Why is PAYWARD* on my bank statement?

PAYWARD* is how this charge may appear on your bank or card statement.

How do I cancel PAYWARD*?

If this is a recurring payment you no longer want, log in to your Kraken account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact Kraken directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

For more information about Kraken and all its known transaction codes, visit the Kraken merchant page.