NOTION LABS — Notion Bank Charge Explained

NOTION LABS on your bank statement is a transaction descriptor for Notion, a subscription company. Notion is a productivity app combining notes, documents, databases and project management, with free and paid plans. A recurring charge is your Plus, Business or AI add-on subscription, billed monthly or annually.

What Is the NOTION LABS Charge?

NOTION LABS is a transaction descriptor for Notion, a subscription company.

Notion is a productivity app combining notes, documents, databases and project management, with free and paid plans. A recurring charge is your Plus, Business or AI add-on subscription, billed monthly or annually. It typically appears as NOTION or NOTION LABS on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code NOTION LABS is the official identifier that Notion registered with Visa or Mastercard.

Is the NOTION LABS Charge Legitimate?

Notion is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Notion account to review recent activity.

How Do I Cancel or Dispute a NOTION LABS Charge?

  1. Identify the charge: Confirm the charge is from Notion by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Notion and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Notion customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the NOTION LABS transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Notion Use on Bank Statements?

Notion may also appear on your statement as:

Frequently Asked Questions About NOTION LABS

What is NOTION LABS on my bank statement?

NOTION LABS is a bank statement transaction code for Notion, a subscription company. Notion is a productivity app combining notes, documents, databases and project management, with free and paid plans. A recurring charge is your Plus, Business or AI add-on subscription, billed monthly or annually. It typically appears as NOTION or NOTION LABS on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is NOTION LABS a scam?

Notion is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Notion account to review recent activity.

Why is NOTION LABS on my bank statement?

NOTION LABS appears on your statement because Notion processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel NOTION LABS?

To stop NOTION LABS charges from appearing on your statement, you need to cancel your Notion subscription or account. Log in to the Notion website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a NOTION LABS charge?

If you believe you have been charged incorrectly by Notion, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Notion and all its known transaction codes, visit the Notion merchant page.