NOOM — Noom Bank Charge Explained

NOOM on your bank statement is a transaction descriptor for Noom, a subscription company. Noom is a weight-loss and wellness app using a psychology-based approach with coaching. A recurring charge is your subscription, often billed in multi-month blocks that auto-renew, so renewals can be larger than expected.

What Is the NOOM Charge?

NOOM is a transaction descriptor for Noom, a subscription company.

Noom is a weight-loss and wellness app using a psychology-based approach with coaching. A recurring charge is your subscription, often billed in multi-month blocks that auto-renew, so renewals can be larger than expected. It typically appears as NOOM on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code NOOM is the official identifier that Noom registered with Visa or Mastercard.

Is the NOOM Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Noom account to review recent activity.

How Do I Cancel or Dispute a NOOM Charge?

  1. Identify the charge: Confirm the charge is from Noom by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Noom and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Noom Use on Bank Statements?

Noom may also appear on your statement as:

Frequently Asked Questions About NOOM

What is NOOM on my bank statement?

NOOM is a bank statement transaction code for Noom, a subscription company. Noom is a weight-loss and wellness app using a psychology-based approach with coaching. A recurring charge is your subscription, often billed in multi-month blocks that auto-renew, so renewals can be larger than expected. It typically appears as NOOM on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is NOOM a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Noom account to review recent activity.

Why is NOOM on my bank statement?

NOOM appears on your statement because Noom processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel NOOM?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a NOOM charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Noom and all its known transaction codes, visit the Noom merchant page.