NEXT — Next Bank Charge Explained

NEXT on your bank statement is a transaction descriptor for Next, a retail company. Next is a British retailer selling clothing, footwear and homeware online and in stores, and also runs a credit account (nextpay). Most charges are one-off purchases, while a recurring amount may be a Next credit-account repayment.

What Is the NEXT Charge?

NEXT is a transaction descriptor for Next, a retail company.

Next is a British retailer selling clothing, footwear and homeware online and in stores, and also runs a credit account (nextpay). Most charges are one-off purchases, while a recurring amount may be a Next credit-account repayment. Statements typically read NEXT RETAIL or NEXT.CO.UK.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code NEXT is the official identifier that Next registered with Visa or Mastercard.

Is the NEXT Charge Legitimate?

Next is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Next account to review recent activity.

How Do I Cancel or Dispute a NEXT Charge?

  1. Identify the charge: Confirm the charge is from Next by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Next and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Next customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the NEXT transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Next Use on Bank Statements?

Next may also appear on your statement as:

Frequently Asked Questions About NEXT

What is NEXT on my bank statement?

NEXT is a bank statement transaction code for Next, a retail company. Next is a British retailer selling clothing, footwear and homeware online and in stores, and also runs a credit account (nextpay). Most charges are one-off purchases, while a recurring amount may be a Next credit-account repayment. Statements typically read NEXT RETAIL or NEXT.CO.UK. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is NEXT a scam?

Next is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Next account to review recent activity.

Why is NEXT on my bank statement?

NEXT appears on your statement because Next processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel NEXT?

To stop NEXT charges from appearing on your statement, you need to cancel your Next subscription or account. Log in to the Next website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a NEXT charge?

If you believe you have been charged incorrectly by Next, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Next and all its known transaction codes, visit the Next merchant page.