NETFLIX* — Netflix Bank Charge Explained

NETFLIX* on your bank statement is a transaction descriptor for Netflix, a subscription company. Subscription streaming service offering films, TV series and original content, and one of the most recognised recurring charges on UK statements. Billing is monthly at your chosen plan tier and the amount stays the same each month unless you change plan or Netflix raises prices.

What Is the NETFLIX* Charge?

NETFLIX* is a transaction descriptor for Netflix, a subscription company.

Subscription streaming service offering films, TV series and original content, and one of the most recognised recurring charges on UK statements. Billing is monthly at your chosen plan tier and the amount stays the same each month unless you change plan or Netflix raises prices. Charges usually appear as NETFLIX.COM and recur on the same date you first signed up.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code NETFLIX* is the official identifier that Netflix registered with Visa or Mastercard.

Is the NETFLIX* Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Netflix account to review recent activity.

How Do I Cancel or Dispute a NETFLIX* Charge?

  1. Identify the charge: Confirm the charge is from Netflix by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Netflix and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Netflix Use on Bank Statements?

Netflix may also appear on your statement as:

Frequently Asked Questions About NETFLIX*

What is NETFLIX* on my bank statement?

NETFLIX* is a bank statement transaction code for Netflix, a subscription company. Subscription streaming service offering films, TV series and original content, and one of the most recognised recurring charges on UK statements. Billing is monthly at your chosen plan tier and the amount stays the same each month unless you change plan or Netflix raises prices. Charges usually appear as NETFLIX.COM and recur on the same date you first signed up. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is NETFLIX* a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Netflix account to review recent activity.

Why is NETFLIX* on my bank statement?

NETFLIX* appears on your statement because Netflix processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel NETFLIX*?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a NETFLIX* charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Netflix and all its known transaction codes, visit the Netflix merchant page.