MONZO — Monzo Bank Charge Explained

MONZO on your bank statement is a transaction descriptor for Monzo, a finance company. Monzo is a UK app-based bank known for instant spending notifications and budgeting tools. A recurring charge from Monzo itself is usually a Monzo Plus or Monzo Premium subscription, while most other entries are simply purchases you made with your Monzo card.

What Is the MONZO Charge?

MONZO is a transaction descriptor for Monzo, a finance company.

Monzo is a UK app-based bank known for instant spending notifications and budgeting tools. A recurring charge from Monzo itself is usually a Monzo Plus or Monzo Premium subscription, while most other entries are simply purchases you made with your Monzo card. It typically appears as MONZO on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code MONZO is the official identifier that Monzo registered with Visa or Mastercard.

Is the MONZO Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Monzo account to review recent activity.

How Do I Cancel or Dispute a MONZO Charge?

  1. Identify the charge: Confirm the charge is from Monzo by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Monzo and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Monzo Use on Bank Statements?

Monzo may also appear on your statement as:

Frequently Asked Questions About MONZO

What is MONZO on my bank statement?

MONZO is a bank statement transaction code for Monzo, a finance company. Monzo is a UK app-based bank known for instant spending notifications and budgeting tools. A recurring charge from Monzo itself is usually a Monzo Plus or Monzo Premium subscription, while most other entries are simply purchases you made with your Monzo card. It typically appears as MONZO on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is MONZO a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Monzo account to review recent activity.

Why is MONZO on my bank statement?

MONZO appears on your statement because Monzo processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel MONZO?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a MONZO charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Monzo and all its known transaction codes, visit the Monzo merchant page.