MONDAY — Monday.com Bank Charge Explained

MONDAY on your bank statement is a transaction descriptor for Monday.com, a subscription company. Monday.com is a work-management platform for tracking projects and team work. A recurring charge is your subscription, billed per seat monthly or annually depending on your plan.

What Is the MONDAY Charge?

MONDAY is a transaction descriptor for Monday.com, a subscription company.

Monday.com is a work-management platform for tracking projects and team work. A recurring charge is your subscription, billed per seat monthly or annually depending on your plan. It typically appears as MONDAY.COM on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code MONDAY is the official identifier that Monday.com registered with Visa or Mastercard.

Is the MONDAY Charge Legitimate?

Monday.com is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Monday.com account to review recent activity.

How Do I Cancel or Dispute a MONDAY Charge?

  1. Identify the charge: Confirm the charge is from Monday.com by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Monday.com and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Monday.com customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the MONDAY transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Monday.com Use on Bank Statements?

Monday.com may also appear on your statement as:

Frequently Asked Questions About MONDAY

What is MONDAY on my bank statement?

MONDAY is a bank statement transaction code for Monday.com, a subscription company. Monday.com is a work-management platform for tracking projects and team work. A recurring charge is your subscription, billed per seat monthly or annually depending on your plan. It typically appears as MONDAY.COM on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is MONDAY a scam?

Monday.com is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Monday.com account to review recent activity.

Why is MONDAY on my bank statement?

MONDAY appears on your statement because Monday.com processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel MONDAY?

To stop MONDAY charges from appearing on your statement, you need to cancel your Monday.com subscription or account. Log in to the Monday.com website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a MONDAY charge?

If you believe you have been charged incorrectly by Monday.com, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Monday.com and all its known transaction codes, visit the Monday.com merchant page.