MIRO — Miro Bank Charge Explained

MIRO on your bank statement is a transaction descriptor for Miro, a subscription company. Miro is an online whiteboard platform for collaboration and brainstorming. A recurring charge is your paid plan, billed per member monthly or annually.

What Is the MIRO Charge?

MIRO is a transaction descriptor for Miro, a subscription company.

Miro is an online whiteboard platform for collaboration and brainstorming. A recurring charge is your paid plan, billed per member monthly or annually. It typically appears as MIRO or MIRO.COM on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code MIRO is the official identifier that Miro registered with Visa or Mastercard.

Is the MIRO Charge Legitimate?

Miro is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Miro account to review recent activity.

How Do I Cancel or Dispute a MIRO Charge?

  1. Identify the charge: Confirm the charge is from Miro by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Miro and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Miro customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the MIRO transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Miro Use on Bank Statements?

Miro may also appear on your statement as:

Frequently Asked Questions About MIRO

What is MIRO on my bank statement?

MIRO is a bank statement transaction code for Miro, a subscription company. Miro is an online whiteboard platform for collaboration and brainstorming. A recurring charge is your paid plan, billed per member monthly or annually. It typically appears as MIRO or MIRO.COM on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is MIRO a scam?

Miro is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Miro account to review recent activity.

Why is MIRO on my bank statement?

MIRO appears on your statement because Miro processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel MIRO?

To stop MIRO charges from appearing on your statement, you need to cancel your Miro subscription or account. Log in to the Miro website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a MIRO charge?

If you believe you have been charged incorrectly by Miro, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Miro and all its known transaction codes, visit the Miro merchant page.