MAX — Max (HBO Max) Bank Charge Explained

MAX on your bank statement is a transaction descriptor for Max (HBO Max), a subscription company. Max (formerly HBO Max) is Warner Bros. Discovery's streaming service with HBO content, films and originals.

What Is the MAX Charge?

MAX is a transaction descriptor for Max (HBO Max), a subscription company.

Max (formerly HBO Max) is Warner Bros. Discovery's streaming service with HBO content, films and originals. A recurring charge is your monthly or annual subscription at your chosen tier. It typically appears as MAX or HBO MAX on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code MAX is the official identifier that Max (HBO Max) registered with Visa or Mastercard.

Is the MAX Charge Legitimate?

Max (HBO Max) is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Max (HBO Max) account to review recent activity.

How Do I Cancel or Dispute a MAX Charge?

  1. Identify the charge: Confirm the charge is from Max (HBO Max) by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Max (HBO Max) and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Max (HBO Max) customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the MAX transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Max (HBO Max) Use on Bank Statements?

Max (HBO Max) may also appear on your statement as:

Frequently Asked Questions About MAX

What is MAX on my bank statement?

MAX is a bank statement transaction code for Max (HBO Max), a subscription company. Max (formerly HBO Max) is Warner Bros. Discovery's streaming service with HBO content, films and originals. A recurring charge is your monthly or annual subscription at your chosen tier. It typically appears as MAX or HBO MAX on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is MAX a scam?

Max (HBO Max) is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Max (HBO Max) account to review recent activity.

Why is MAX on my bank statement?

MAX appears on your statement because Max (HBO Max) processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel MAX?

To stop MAX charges from appearing on your statement, you need to cancel your Max (HBO Max) subscription or account. Log in to the Max (HBO Max) website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a MAX charge?

If you believe you have been charged incorrectly by Max (HBO Max), first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Max (HBO Max) and all its known transaction codes, visit the Max (HBO Max) merchant page.