MAILCHIMP — Mailchimp Bank Charge Explained

MAILCHIMP on your bank statement is a transaction descriptor for Mailchimp, a subscription company. Mailchimp is an email-marketing platform for newsletters, automation and audience management, owned by Intuit. A recurring charge is your monthly plan, which scales with the size of your contact list.

What Is the MAILCHIMP Charge?

MAILCHIMP is a transaction descriptor for Mailchimp, a subscription company.

Mailchimp is an email-marketing platform for newsletters, automation and audience management, owned by Intuit. A recurring charge is your monthly plan, which scales with the size of your contact list. It typically appears as MAILCHIMP or MAILCHIMP*<reference>.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code MAILCHIMP is the official identifier that Mailchimp registered with Visa or Mastercard.

Is the MAILCHIMP Charge Legitimate?

Mailchimp is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Mailchimp account to review recent activity.

How Do I Cancel or Dispute a MAILCHIMP Charge?

  1. Identify the charge: Confirm the charge is from Mailchimp by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Mailchimp and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Mailchimp customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the MAILCHIMP transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Mailchimp Use on Bank Statements?

Mailchimp may also appear on your statement as:

Frequently Asked Questions About MAILCHIMP

What is MAILCHIMP on my bank statement?

MAILCHIMP is a bank statement transaction code for Mailchimp, a subscription company. Mailchimp is an email-marketing platform for newsletters, automation and audience management, owned by Intuit. A recurring charge is your monthly plan, which scales with the size of your contact list. It typically appears as MAILCHIMP or MAILCHIMP*<reference>. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is MAILCHIMP a scam?

Mailchimp is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Mailchimp account to review recent activity.

Why is MAILCHIMP on my bank statement?

MAILCHIMP appears on your statement because Mailchimp processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel MAILCHIMP?

To stop MAILCHIMP charges from appearing on your statement, you need to cancel your Mailchimp subscription or account. Log in to the Mailchimp website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a MAILCHIMP charge?

If you believe you have been charged incorrectly by Mailchimp, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Mailchimp and all its known transaction codes, visit the Mailchimp merchant page.