LEBARA — Lebara Bank Charge Explained

LEBARA on your bank statement is a transaction descriptor for Lebara, a telecom company. Lebara is a mobile network focused on affordable international calling, with SIM-only plans on Vodafone's network. A recurring charge is your monthly plan, plus any added international credit.

What Is the LEBARA Charge?

LEBARA is a transaction descriptor for Lebara, a telecom company.

Lebara is a mobile network focused on affordable international calling, with SIM-only plans on Vodafone's network. A recurring charge is your monthly plan, plus any added international credit. It typically appears as LEBARA or LEBARA MOBILE on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code LEBARA is the official identifier that Lebara registered with Visa or Mastercard.

Is the LEBARA Charge Legitimate?

Lebara is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Lebara account to review recent activity.

How Do I Cancel or Dispute a LEBARA Charge?

  1. Identify the charge: Confirm the charge is from Lebara by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Lebara and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Lebara customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the LEBARA transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Lebara Use on Bank Statements?

Lebara may also appear on your statement as:

Frequently Asked Questions About LEBARA

What is LEBARA on my bank statement?

LEBARA is a bank statement transaction code for Lebara, a telecom company. Lebara is a mobile network focused on affordable international calling, with SIM-only plans on Vodafone's network. A recurring charge is your monthly plan, plus any added international credit. It typically appears as LEBARA or LEBARA MOBILE on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is LEBARA a scam?

Lebara is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Lebara account to review recent activity.

Why is LEBARA on my bank statement?

LEBARA appears on your statement because Lebara processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel LEBARA?

To stop LEBARA charges from appearing on your statement, you need to cancel your Lebara subscription or account. Log in to the Lebara website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a LEBARA charge?

If you believe you have been charged incorrectly by Lebara, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Lebara and all its known transaction codes, visit the Lebara merchant page.