LASTPASS — LastPass Bank Charge Explained

LASTPASS on your bank statement is a transaction descriptor for LastPass, a subscription company. LastPass is a password manager with a secure vault for passwords, notes and form-filling. A recurring charge is your Premium or Families subscription, billed annually or monthly.

What Is the LASTPASS Charge?

LASTPASS is a transaction descriptor for LastPass, a subscription company.

LastPass is a password manager with a secure vault for passwords, notes and form-filling. A recurring charge is your Premium or Families subscription, billed annually or monthly. It typically appears as LASTPASS on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code LASTPASS is the official identifier that LastPass registered with Visa or Mastercard.

Is the LASTPASS Charge Legitimate?

LastPass is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your LastPass account to review recent activity.

How Do I Cancel or Dispute a LASTPASS Charge?

  1. Identify the charge: Confirm the charge is from LastPass by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to LastPass and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact LastPass customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the LASTPASS transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does LastPass Use on Bank Statements?

LastPass may also appear on your statement as:

Frequently Asked Questions About LASTPASS

What is LASTPASS on my bank statement?

LASTPASS is a bank statement transaction code for LastPass, a subscription company. LastPass is a password manager with a secure vault for passwords, notes and form-filling. A recurring charge is your Premium or Families subscription, billed annually or monthly. It typically appears as LASTPASS on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is LASTPASS a scam?

LastPass is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your LastPass account to review recent activity.

Why is LASTPASS on my bank statement?

LASTPASS appears on your statement because LastPass processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel LASTPASS?

To stop LASTPASS charges from appearing on your statement, you need to cancel your LastPass subscription or account. Log in to the LastPass website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a LASTPASS charge?

If you believe you have been charged incorrectly by LastPass, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about LastPass and all its known transaction codes, visit the LastPass merchant page.