JIRA — Atlassian Bank Charge Explained

JIRA on your bank statement may relate to Atlassian, which is listed in the Subscription category. Atlassian makes team tools including Jira, Confluence and Trello. A recurring charge is your subscription, typically billed per user monthly or annually across the products you use.

What Is the JIRA Charge?

JIRA may relate to Atlassian, which is listed in the Subscription category.

Atlassian makes team tools including Jira, Confluence and Trello. A recurring charge is your subscription, typically billed per user monthly or annually across the products you use. It typically appears as ATLASSIAN on your statement.

JIRA is how this charge may appear on your bank or card statement.

How Do I Cancel a JIRA Charge?

  1. Identify the charge: Confirm the charge is from Atlassian by checking your email for a receipt or logging into your account on their website.
  2. Cancel a recurring payment: If this is a recurring payment you no longer want, log in to your Atlassian account and cancel it in your account settings before the next billing date.
  3. Contact the merchant: If you recognise the merchant but have a question about the charge, contact Atlassian directly using the details on this page.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Atlassian Use on Bank Statements?

Atlassian may also appear on your statement as:

Frequently Asked Questions About JIRA

What is JIRA on my bank statement?

JIRA is a bank statement transaction code that may relate to Atlassian, which is listed in the Subscription category. Atlassian makes team tools including Jira, Confluence and Trello. A recurring charge is your subscription, typically billed per user monthly or annually across the products you use. It typically appears as ATLASSIAN on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Why is JIRA on my bank statement?

JIRA is how this charge may appear on your bank or card statement.

How do I cancel JIRA?

If this is a recurring payment you no longer want, log in to your Atlassian account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact Atlassian directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

Related charges

For more information about Atlassian and all its known transaction codes, visit the Atlassian merchant page.