ID MOBILE — iD Mobile Bank Charge Explained

ID MOBILE on your bank statement is a transaction descriptor for iD Mobile, a telecom company. iD Mobile is a mobile network from Currys/Carphone Warehouse running on Three's network. A recurring charge is your monthly airtime or handset plan, which can vary if you exceed your allowance.

What Is the ID MOBILE Charge?

ID MOBILE is a transaction descriptor for iD Mobile, a telecom company.

iD Mobile is a mobile network from Currys/Carphone Warehouse running on Three's network. A recurring charge is your monthly airtime or handset plan, which can vary if you exceed your allowance. It typically appears as iD MOBILE or ID MOBILE on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code ID MOBILE is the official identifier that iD Mobile registered with Visa or Mastercard.

Is the ID MOBILE Charge Legitimate?

iD Mobile is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your iD Mobile account to review recent activity.

How Do I Cancel or Dispute a ID MOBILE Charge?

  1. Identify the charge: Confirm the charge is from iD Mobile by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to iD Mobile and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact iD Mobile customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the ID MOBILE transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does iD Mobile Use on Bank Statements?

iD Mobile may also appear on your statement as:

Frequently Asked Questions About ID MOBILE

What is ID MOBILE on my bank statement?

ID MOBILE is a bank statement transaction code for iD Mobile, a telecom company. iD Mobile is a mobile network from Currys/Carphone Warehouse running on Three's network. A recurring charge is your monthly airtime or handset plan, which can vary if you exceed your allowance. It typically appears as iD MOBILE or ID MOBILE on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is ID MOBILE a scam?

iD Mobile is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your iD Mobile account to review recent activity.

Why is ID MOBILE on my bank statement?

ID MOBILE appears on your statement because iD Mobile processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel ID MOBILE?

To stop ID MOBILE charges from appearing on your statement, you need to cancel your iD Mobile subscription or account. Log in to the iD Mobile website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a ID MOBILE charge?

If you believe you have been charged incorrectly by iD Mobile, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about iD Mobile and all its known transaction codes, visit the iD Mobile merchant page.