HERTZ — Hertz Bank Charge Explained

HERTZ on your bank statement is a transaction descriptor for Hertz, a travel company. Hertz is a car-rental company operating in the UK and worldwide. Charges are per rental and vary by vehicle and duration, plus extras like insurance and fuel, and a deposit hold is common at pickup.

What Is the HERTZ Charge?

HERTZ is a transaction descriptor for Hertz, a travel company.

Hertz is a car-rental company operating in the UK and worldwide. Charges are per rental and vary by vehicle and duration, plus extras like insurance and fuel, and a deposit hold is common at pickup. They typically appear as HERTZ on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code HERTZ is the official identifier that Hertz registered with Visa or Mastercard.

Is the HERTZ Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Hertz account to review recent activity.

How Do I Cancel or Dispute a HERTZ Charge?

  1. Identify the charge: Confirm the charge is from Hertz by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Hertz and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Hertz Use on Bank Statements?

Hertz may also appear on your statement as:

Frequently Asked Questions About HERTZ

What is HERTZ on my bank statement?

HERTZ is a bank statement transaction code for Hertz, a travel company. Hertz is a car-rental company operating in the UK and worldwide. Charges are per rental and vary by vehicle and duration, plus extras like insurance and fuel, and a deposit hold is common at pickup. They typically appear as HERTZ on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is HERTZ a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Hertz account to review recent activity.

Why is HERTZ on my bank statement?

HERTZ appears on your statement because Hertz processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel HERTZ?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a HERTZ charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Hertz and all its known transaction codes, visit the Hertz merchant page.