HERMES UK — Evri Bank Charge Explained

HERMES UK on your bank statement is a transaction descriptor for Evri, a retail company. Evri (formerly Hermes) is a UK parcel-delivery company used by many online retailers. A direct charge usually relates to postage you bought to send a parcel, since most deliveries you receive are paid for by the retailer.

What Is the HERMES UK Charge?

HERMES UK is a transaction descriptor for Evri, a retail company.

Evri (formerly Hermes) is a UK parcel-delivery company used by many online retailers. A direct charge usually relates to postage you bought to send a parcel, since most deliveries you receive are paid for by the retailer. It typically appears as EVRI or HERMES on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code HERMES UK is the official identifier that Evri registered with Visa or Mastercard.

Is the HERMES UK Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Evri account to review recent activity.

How Do I Cancel or Dispute a HERMES UK Charge?

  1. Identify the charge: Confirm the charge is from Evri by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Evri and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Evri Use on Bank Statements?

Evri may also appear on your statement as:

Frequently Asked Questions About HERMES UK

What is HERMES UK on my bank statement?

HERMES UK is a bank statement transaction code for Evri, a retail company. Evri (formerly Hermes) is a UK parcel-delivery company used by many online retailers. A direct charge usually relates to postage you bought to send a parcel, since most deliveries you receive are paid for by the retailer. It typically appears as EVRI or HERMES on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is HERMES UK a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Evri account to review recent activity.

Why is HERMES UK on my bank statement?

HERMES UK appears on your statement because Evri processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel HERMES UK?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a HERMES UK charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Evri and all its known transaction codes, visit the Evri merchant page.