GRUBHUB INC — Grubhub Bank Charge Explained

GRUBHUB INC on your bank statement is a transaction descriptor for Grubhub, a food & drink company. Grubhub is a US online food-delivery service, part of the Just Eat Takeaway group. Charges are per order plus delivery and service fees, and a Grubhub+ membership would recur.

What Is the GRUBHUB INC Charge?

GRUBHUB INC is a transaction descriptor for Grubhub, a food & drink company.

Grubhub is a US online food-delivery service, part of the Just Eat Takeaway group. Charges are per order plus delivery and service fees, and a Grubhub+ membership would recur. They typically appear as GRUBHUB on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code GRUBHUB INC is the official identifier that Grubhub registered with Visa or Mastercard.

Is the GRUBHUB INC Charge Legitimate?

Grubhub is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Grubhub account to review recent activity.

How Do I Cancel or Dispute a GRUBHUB INC Charge?

  1. Identify the charge: Confirm the charge is from Grubhub by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Grubhub and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Grubhub customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the GRUBHUB INC transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Grubhub Use on Bank Statements?

Grubhub may also appear on your statement as:

Frequently Asked Questions About GRUBHUB INC

What is GRUBHUB INC on my bank statement?

GRUBHUB INC is a bank statement transaction code for Grubhub, a food & drink company. Grubhub is a US online food-delivery service, part of the Just Eat Takeaway group. Charges are per order plus delivery and service fees, and a Grubhub+ membership would recur. They typically appear as GRUBHUB on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is GRUBHUB INC a scam?

Grubhub is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Grubhub account to review recent activity.

Why is GRUBHUB INC on my bank statement?

GRUBHUB INC appears on your statement because Grubhub processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel GRUBHUB INC?

To stop GRUBHUB INC charges from appearing on your statement, you need to cancel your Grubhub subscription or account. Log in to the Grubhub website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a GRUBHUB INC charge?

If you believe you have been charged incorrectly by Grubhub, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Grubhub and all its known transaction codes, visit the Grubhub merchant page.