GRABPAY — Grab Bank Charge Explained

GRABPAY on your bank statement may relate to Grab, which is listed in the Travel category. Southeast Asian superapp for ride-hailing, food delivery, and payments. Major service in Singapore, Malaysia, Thailand, Vietnam, Philippines, Indonesia.

What Is the GRABPAY Charge?

GRABPAY may relate to Grab, which is listed in the Travel category.

Southeast Asian superapp for ride-hailing, food delivery, and payments. Major service in Singapore, Malaysia, Thailand, Vietnam, Philippines, Indonesia.

GRABPAY is how this charge may appear on your bank or card statement.

How Do I Cancel a GRABPAY Charge?

  1. Identify the charge: Confirm the charge is from Grab by checking your email for a receipt or logging into your account on their website.
  2. Cancel a recurring payment: If this is a recurring payment you no longer want, log in to your Grab account and cancel it in your account settings before the next billing date.
  3. Contact the merchant: If you recognise the merchant but have a question about the charge, contact Grab directly using the details on this page.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Grab Use on Bank Statements?

Grab may also appear on your statement as:

Frequently Asked Questions About GRABPAY

What is GRABPAY on my bank statement?

GRABPAY is a bank statement transaction code that may relate to Grab, which is listed in the Travel category. Southeast Asian superapp for ride-hailing, food delivery, and payments. Major service in Singapore, Malaysia, Thailand, Vietnam, Philippines, Indonesia. This descriptor appears because banks display a shortened payment code instead of the full company name.

Why is GRABPAY on my bank statement?

GRABPAY is how this charge may appear on your bank or card statement.

How do I cancel GRABPAY?

If this is a recurring payment you no longer want, log in to your Grab account and cancel it in your account settings before the next billing date. If you recognise the merchant but have a question about the charge, contact Grab directly using the details on this page. If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

Related charges

For more information about Grab and all its known transaction codes, visit the Grab merchant page.