FREEAGENT — FreeAgent Bank Charge Explained

FREEAGENT on your bank statement is a transaction descriptor for FreeAgent, a subscription company. FreeAgent is UK accounting software aimed at freelancers and small businesses, sometimes provided free with certain bank accounts. A recurring charge is your monthly subscription where you pay directly.

What Is the FREEAGENT Charge?

FREEAGENT is a transaction descriptor for FreeAgent, a subscription company.

FreeAgent is UK accounting software aimed at freelancers and small businesses, sometimes provided free with certain bank accounts. A recurring charge is your monthly subscription where you pay directly. It typically appears as FREEAGENT on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code FREEAGENT is the official identifier that FreeAgent registered with Visa or Mastercard.

Is the FREEAGENT Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your FreeAgent account to review recent activity.

How Do I Cancel or Dispute a FREEAGENT Charge?

  1. Identify the charge: Confirm the charge is from FreeAgent by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to FreeAgent and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does FreeAgent Use on Bank Statements?

FreeAgent may also appear on your statement as:

Frequently Asked Questions About FREEAGENT

What is FREEAGENT on my bank statement?

FREEAGENT is a bank statement transaction code for FreeAgent, a subscription company. FreeAgent is UK accounting software aimed at freelancers and small businesses, sometimes provided free with certain bank accounts. A recurring charge is your monthly subscription where you pay directly. It typically appears as FREEAGENT on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is FREEAGENT a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your FreeAgent account to review recent activity.

Why is FREEAGENT on my bank statement?

FREEAGENT appears on your statement because FreeAgent processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel FREEAGENT?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a FREEAGENT charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about FreeAgent and all its known transaction codes, visit the FreeAgent merchant page.