ETSY.COM — Etsy Bank Charge Explained

ETSY.COM on your bank statement is a transaction descriptor for Etsy, a retail company. Etsy is a global marketplace for handmade, vintage and unique goods from independent sellers. Charges are individual purchases that vary by item and shop, and the seller's shop name may appear in the descriptor.

What Is the ETSY.COM Charge?

ETSY.COM is a transaction descriptor for Etsy, a retail company.

Etsy is a global marketplace for handmade, vintage and unique goods from independent sellers. Charges are individual purchases that vary by item and shop, and the seller's shop name may appear in the descriptor. They typically appear as ETSY.COM or ETSY*<shop>.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code ETSY.COM is the official identifier that Etsy registered with Visa or Mastercard.

Is the ETSY.COM Charge Legitimate?

Etsy is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Etsy account to review recent activity.

How Do I Cancel or Dispute a ETSY.COM Charge?

  1. Identify the charge: Confirm the charge is from Etsy by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Etsy and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Etsy customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the ETSY.COM transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Etsy Use on Bank Statements?

Etsy may also appear on your statement as:

Frequently Asked Questions About ETSY.COM

What is ETSY.COM on my bank statement?

ETSY.COM is a bank statement transaction code for Etsy, a retail company. Etsy is a global marketplace for handmade, vintage and unique goods from independent sellers. Charges are individual purchases that vary by item and shop, and the seller's shop name may appear in the descriptor. They typically appear as ETSY.COM or ETSY*<shop>. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is ETSY.COM a scam?

Etsy is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Etsy account to review recent activity.

Why is ETSY.COM on my bank statement?

ETSY.COM appears on your statement because Etsy processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel ETSY.COM?

To stop ETSY.COM charges from appearing on your statement, you need to cancel your Etsy subscription or account. Log in to the Etsy website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a ETSY.COM charge?

If you believe you have been charged incorrectly by Etsy, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Etsy and all its known transaction codes, visit the Etsy merchant page.