ENTERPRISE — Enterprise Bank Charge Explained

ENTERPRISE on your bank statement is a transaction descriptor for Enterprise, a travel company. Enterprise Rent-A-Car is a car-rental company operating in the UK and worldwide. Charges are per rental and vary by vehicle and duration, plus extras and a deposit hold at pickup.

What Is the ENTERPRISE Charge?

ENTERPRISE is a transaction descriptor for Enterprise, a travel company.

Enterprise Rent-A-Car is a car-rental company operating in the UK and worldwide. Charges are per rental and vary by vehicle and duration, plus extras and a deposit hold at pickup. They typically appear as ENTERPRISE or ENTERPRISE RENT on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code ENTERPRISE is the official identifier that Enterprise registered with Visa or Mastercard.

Is the ENTERPRISE Charge Legitimate?

Enterprise is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Enterprise account to review recent activity.

How Do I Cancel or Dispute a ENTERPRISE Charge?

  1. Identify the charge: Confirm the charge is from Enterprise by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Enterprise and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Enterprise customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the ENTERPRISE transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Enterprise Use on Bank Statements?

Enterprise may also appear on your statement as:

Frequently Asked Questions About ENTERPRISE

What is ENTERPRISE on my bank statement?

ENTERPRISE is a bank statement transaction code for Enterprise, a travel company. Enterprise Rent-A-Car is a car-rental company operating in the UK and worldwide. Charges are per rental and vary by vehicle and duration, plus extras and a deposit hold at pickup. They typically appear as ENTERPRISE or ENTERPRISE RENT on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is ENTERPRISE a scam?

Enterprise is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Enterprise account to review recent activity.

Why is ENTERPRISE on my bank statement?

ENTERPRISE appears on your statement because Enterprise processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel ENTERPRISE?

To stop ENTERPRISE charges from appearing on your statement, you need to cancel your Enterprise subscription or account. Log in to the Enterprise website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a ENTERPRISE charge?

If you believe you have been charged incorrectly by Enterprise, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Enterprise and all its known transaction codes, visit the Enterprise merchant page.