DUOLINGO — Duolingo Bank Charge Explained

DUOLINGO on your bank statement is a transaction descriptor for Duolingo, a subscription company. Duolingo is a language-learning app with gamified lessons and a paid Super (formerly Plus) tier that removes ads. A recurring charge is your Super or Family subscription, billed monthly or annually, possibly via Apple or Google if bought in-app.

What Is the DUOLINGO Charge?

DUOLINGO is a transaction descriptor for Duolingo, a subscription company.

Duolingo is a language-learning app with gamified lessons and a paid Super (formerly Plus) tier that removes ads. A recurring charge is your Super or Family subscription, billed monthly or annually, possibly via Apple or Google if bought in-app. It typically appears as DUOLINGO on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code DUOLINGO is the official identifier that Duolingo registered with Visa or Mastercard.

Is the DUOLINGO Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Duolingo account to review recent activity.

How Do I Cancel or Dispute a DUOLINGO Charge?

  1. Identify the charge: Confirm the charge is from Duolingo by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Duolingo and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Duolingo Use on Bank Statements?

Duolingo may also appear on your statement as:

Frequently Asked Questions About DUOLINGO

What is DUOLINGO on my bank statement?

DUOLINGO is a bank statement transaction code for Duolingo, a subscription company. Duolingo is a language-learning app with gamified lessons and a paid Super (formerly Plus) tier that removes ads. A recurring charge is your Super or Family subscription, billed monthly or annually, possibly via Apple or Google if bought in-app. It typically appears as DUOLINGO on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is DUOLINGO a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Duolingo account to review recent activity.

Why is DUOLINGO on my bank statement?

DUOLINGO appears on your statement because Duolingo processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel DUOLINGO?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a DUOLINGO charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Duolingo and all its known transaction codes, visit the Duolingo merchant page.