DELIVEROO.CO.UK — Deliveroo Bank Charge Explained

DELIVEROO.CO.UK on your bank statement is a transaction descriptor for Deliveroo, a retail company. Deliveroo delivers food and groceries from restaurants and shops, and also offers a Deliveroo Plus subscription. Most charges are per order and vary in size, while a fixed monthly amount is likely your Plus membership.

What Is the DELIVEROO.CO.UK Charge?

DELIVEROO.CO.UK is a transaction descriptor for Deliveroo, a retail company.

Deliveroo delivers food and groceries from restaurants and shops, and also offers a Deliveroo Plus subscription. Most charges are per order and vary in size, while a fixed monthly amount is likely your Plus membership. Look for DELIVEROO on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code DELIVEROO.CO.UK is the official identifier that Deliveroo registered with Visa or Mastercard.

Is the DELIVEROO.CO.UK Charge Legitimate?

Deliveroo is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Deliveroo account to review recent activity.

How Do I Cancel or Dispute a DELIVEROO.CO.UK Charge?

  1. Identify the charge: Confirm the charge is from Deliveroo by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Deliveroo and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Deliveroo customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the DELIVEROO.CO.UK transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Deliveroo Use on Bank Statements?

Deliveroo may also appear on your statement as:

Frequently Asked Questions About DELIVEROO.CO.UK

What is DELIVEROO.CO.UK on my bank statement?

DELIVEROO.CO.UK is a bank statement transaction code for Deliveroo, a retail company. Deliveroo delivers food and groceries from restaurants and shops, and also offers a Deliveroo Plus subscription. Most charges are per order and vary in size, while a fixed monthly amount is likely your Plus membership. Look for DELIVEROO on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is DELIVEROO.CO.UK a scam?

Deliveroo is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Deliveroo account to review recent activity.

Why is DELIVEROO.CO.UK on my bank statement?

DELIVEROO.CO.UK appears on your statement because Deliveroo processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel DELIVEROO.CO.UK?

To stop DELIVEROO.CO.UK charges from appearing on your statement, you need to cancel your Deliveroo subscription or account. Log in to the Deliveroo website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a DELIVEROO.CO.UK charge?

If you believe you have been charged incorrectly by Deliveroo, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Deliveroo and all its known transaction codes, visit the Deliveroo merchant page.