DELIVEROO — Deliveroo Bank Charge Explained

DELIVEROO on your bank statement is a transaction descriptor for Deliveroo, a retail company. Deliveroo delivers food and groceries from restaurants and shops, and also offers a Deliveroo Plus subscription. Most charges are per order and vary in size, while a fixed monthly amount is likely your Plus membership.

What Is the DELIVEROO Charge?

DELIVEROO is a transaction descriptor for Deliveroo, a retail company.

Deliveroo delivers food and groceries from restaurants and shops, and also offers a Deliveroo Plus subscription. Most charges are per order and vary in size, while a fixed monthly amount is likely your Plus membership. Look for DELIVEROO on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code DELIVEROO is the official identifier that Deliveroo registered with Visa or Mastercard.

Is the DELIVEROO Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Deliveroo account to review recent activity.

How Do I Cancel or Dispute a DELIVEROO Charge?

  1. Identify the charge: Confirm the charge is from Deliveroo by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Deliveroo and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Deliveroo Use on Bank Statements?

Deliveroo may also appear on your statement as:

Frequently Asked Questions About DELIVEROO

What is DELIVEROO on my bank statement?

DELIVEROO is a bank statement transaction code for Deliveroo, a retail company. Deliveroo delivers food and groceries from restaurants and shops, and also offers a Deliveroo Plus subscription. Most charges are per order and vary in size, while a fixed monthly amount is likely your Plus membership. Look for DELIVEROO on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is DELIVEROO a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Deliveroo account to review recent activity.

Why is DELIVEROO on my bank statement?

DELIVEROO appears on your statement because Deliveroo processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel DELIVEROO?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a DELIVEROO charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Deliveroo and all its known transaction codes, visit the Deliveroo merchant page.