CRYPTOCOM — Crypto.com Bank Charge Explained

CRYPTOCOM on your bank statement is a transaction descriptor for Crypto.com, a cryptocurrency company. Crypto.com is a cryptocurrency platform offering trading, a card and other services. Charges can relate to crypto purchases, trading fees or card activity and may vary by transaction.

What Is the CRYPTOCOM Charge?

CRYPTOCOM is a transaction descriptor for Crypto.com, a cryptocurrency company.

Crypto.com is a cryptocurrency platform offering trading, a card and other services. Charges can relate to crypto purchases, trading fees or card activity and may vary by transaction. They typically appear as CRYPTO.COM. For an unfamiliar entry, compare it with Crypto.com app activity and contact Crypto.com support or your bank for transaction details.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code CRYPTOCOM is the official identifier that Crypto.com registered with Visa or Mastercard.

Is the CRYPTOCOM Charge Legitimate?

If you do not recognise this transaction, contact your bank promptly and follow its reporting process. Your bank can explain what options are available. Contacting the merchant directly may also help.

How Do I Cancel or Dispute a CRYPTOCOM Charge?

  1. Identify the charge: Confirm the charge is from Crypto.com by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Crypto.com and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Crypto.com Use on Bank Statements?

Crypto.com may also appear on your statement as:

Frequently Asked Questions About CRYPTOCOM

What is CRYPTOCOM on my bank statement?

CRYPTOCOM is a bank statement transaction code for Crypto.com, a cryptocurrency company. Crypto.com is a cryptocurrency platform offering trading, a card and other services. Charges can relate to crypto purchases, trading fees or card activity and may vary by transaction. They typically appear as CRYPTO.COM. For an unfamiliar entry, compare it with Crypto.com app activity and contact Crypto.com support or your bank for transaction details. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is CRYPTOCOM a scam?

If you do not recognise this transaction, contact your bank promptly and follow its reporting process. Your bank can explain what options are available. Contacting the merchant directly may also help.

Why is CRYPTOCOM on my bank statement?

CRYPTOCOM appears on your statement because Crypto.com processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel CRYPTOCOM?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a CRYPTOCOM charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Crypto.com and all its known transaction codes, visit the Crypto.com merchant page.