CRUNCHYROLL — Crunchyroll Bank Charge Explained

CRUNCHYROLL on your bank statement is a transaction descriptor for Crunchyroll, a subscription company. Crunchyroll is an anime streaming service owned by Sony, with the largest library of anime worldwide. A recurring charge is your monthly or annual membership, possibly billed via Apple or Google if bought in-app.

What Is the CRUNCHYROLL Charge?

CRUNCHYROLL is a transaction descriptor for Crunchyroll, a subscription company.

Crunchyroll is an anime streaming service owned by Sony, with the largest library of anime worldwide. A recurring charge is your monthly or annual membership, possibly billed via Apple or Google if bought in-app. It typically appears as CRUNCHYROLL on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code CRUNCHYROLL is the official identifier that Crunchyroll registered with Visa or Mastercard.

Is the CRUNCHYROLL Charge Legitimate?

Crunchyroll is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Crunchyroll account to review recent activity.

How Do I Cancel or Dispute a CRUNCHYROLL Charge?

  1. Identify the charge: Confirm the charge is from Crunchyroll by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Crunchyroll and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Crunchyroll customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the CRUNCHYROLL transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Crunchyroll Use on Bank Statements?

Crunchyroll may also appear on your statement as:

Frequently Asked Questions About CRUNCHYROLL

What is CRUNCHYROLL on my bank statement?

CRUNCHYROLL is a bank statement transaction code for Crunchyroll, a subscription company. Crunchyroll is an anime streaming service owned by Sony, with the largest library of anime worldwide. A recurring charge is your monthly or annual membership, possibly billed via Apple or Google if bought in-app. It typically appears as CRUNCHYROLL on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is CRUNCHYROLL a scam?

Crunchyroll is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Crunchyroll account to review recent activity.

Why is CRUNCHYROLL on my bank statement?

CRUNCHYROLL appears on your statement because Crunchyroll processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel CRUNCHYROLL?

To stop CRUNCHYROLL charges from appearing on your statement, you need to cancel your Crunchyroll subscription or account. Log in to the Crunchyroll website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a CRUNCHYROLL charge?

If you believe you have been charged incorrectly by Crunchyroll, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Crunchyroll and all its known transaction codes, visit the Crunchyroll merchant page.