CONSTANTCONTACT* — Constant Contact Bank Charge Explained

CONSTANTCONTACT* on your bank statement is a transaction descriptor for Constant Contact, a technology & software company. Constant Contact is an email marketing platform used by small businesses to send newsletters, promotional emails, and automated campaigns. Monthly charges appear based on contact list size.

What Is the CONSTANTCONTACT* Charge?

CONSTANTCONTACT* is a transaction descriptor for Constant Contact, a technology & software company.

Constant Contact is an email marketing platform used by small businesses to send newsletters, promotional emails, and automated campaigns. Monthly charges appear based on contact list size. Statements show CONSTANT CONTACT or CTCT.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code CONSTANTCONTACT* is the official identifier that Constant Contact registered with Visa or Mastercard.

Is the CONSTANTCONTACT* Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Constant Contact account to review recent activity.

How Do I Cancel or Dispute a CONSTANTCONTACT* Charge?

  1. Identify the charge: Confirm the charge is from Constant Contact by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Constant Contact and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Constant Contact Use on Bank Statements?

Constant Contact may also appear on your statement as:

Frequently Asked Questions About CONSTANTCONTACT*

What is CONSTANTCONTACT* on my bank statement?

CONSTANTCONTACT* is a bank statement transaction code for Constant Contact, a technology & software company. Constant Contact is an email marketing platform used by small businesses to send newsletters, promotional emails, and automated campaigns. Monthly charges appear based on contact list size. Statements show CONSTANT CONTACT or CTCT. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is CONSTANTCONTACT* a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Constant Contact account to review recent activity.

Why is CONSTANTCONTACT* on my bank statement?

CONSTANTCONTACT* appears on your statement because Constant Contact processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel CONSTANTCONTACT*?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a CONSTANTCONTACT* charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Constant Contact and all its known transaction codes, visit the Constant Contact merchant page.