CONFLUENCE on your bank statement is a transaction descriptor for Atlassian, a subscription company. Atlassian makes team tools including Jira, Confluence and Trello. A recurring charge is your subscription, typically billed per user monthly or annually across the products you use.
CONFLUENCE is a transaction descriptor for Atlassian, a subscription company.
Atlassian makes team tools including Jira, Confluence and Trello. A recurring charge is your subscription, typically billed per user monthly or annually across the products you use. It typically appears as ATLASSIAN on your statement.
This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code CONFLUENCE is the official identifier that Atlassian registered with Visa or Mastercard.
Atlassian is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Atlassian account to review recent activity.
Atlassian may also appear on your statement as:
CONFLUENCE is a bank statement transaction code for Atlassian, a subscription company. Atlassian makes team tools including Jira, Confluence and Trello. A recurring charge is your subscription, typically billed per user monthly or annually across the products you use. It typically appears as ATLASSIAN on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.
Atlassian is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Atlassian account to review recent activity.
CONFLUENCE appears on your statement because Atlassian processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.
To stop CONFLUENCE charges from appearing on your statement, you need to cancel your Atlassian subscription or account. Log in to the Atlassian website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.
If you believe you have been charged incorrectly by Atlassian, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.
For more information about Atlassian and all its known transaction codes, visit the Atlassian merchant page.