COMMUNITY FIBRE — Community Fibre Bank Charge Explained

COMMUNITY FIBRE on your bank statement is a transaction descriptor for Community Fibre, a telecom company. Community Fibre is a London-based full-fibre broadband provider offering competitive speeds. A recurring charge is your monthly broadband package, which can change at the end of a deal.

What Is the COMMUNITY FIBRE Charge?

COMMUNITY FIBRE is a transaction descriptor for Community Fibre, a telecom company.

Community Fibre is a London-based full-fibre broadband provider offering competitive speeds. A recurring charge is your monthly broadband package, which can change at the end of a deal. It typically appears as COMMUNITY FIBRE on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code COMMUNITY FIBRE is the official identifier that Community Fibre registered with Visa or Mastercard.

Is the COMMUNITY FIBRE Charge Legitimate?

Community Fibre is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Community Fibre account to review recent activity.

How Do I Cancel or Dispute a COMMUNITY FIBRE Charge?

  1. Identify the charge: Confirm the charge is from Community Fibre by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Community Fibre and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Community Fibre customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the COMMUNITY FIBRE transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Community Fibre Use on Bank Statements?

Community Fibre may also appear on your statement as:

Frequently Asked Questions About COMMUNITY FIBRE

What is COMMUNITY FIBRE on my bank statement?

COMMUNITY FIBRE is a bank statement transaction code for Community Fibre, a telecom company. Community Fibre is a London-based full-fibre broadband provider offering competitive speeds. A recurring charge is your monthly broadband package, which can change at the end of a deal. It typically appears as COMMUNITY FIBRE on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is COMMUNITY FIBRE a scam?

Community Fibre is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Community Fibre account to review recent activity.

Why is COMMUNITY FIBRE on my bank statement?

COMMUNITY FIBRE appears on your statement because Community Fibre processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel COMMUNITY FIBRE?

To stop COMMUNITY FIBRE charges from appearing on your statement, you need to cancel your Community Fibre subscription or account. Log in to the Community Fibre website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a COMMUNITY FIBRE charge?

If you believe you have been charged incorrectly by Community Fibre, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Community Fibre and all its known transaction codes, visit the Community Fibre merchant page.