CANVA PTY — Canva Bank Charge Explained

CANVA PTY on your bank statement is a transaction descriptor for Canva, a subscription company. Canva is an online design tool for graphics, presentations and social posts, with a free tier and paid Pro and Teams plans. A recurring charge is your Canva Pro or Teams subscription, billed monthly or annually.

What Is the CANVA PTY Charge?

CANVA PTY is a transaction descriptor for Canva, a subscription company.

Canva is an online design tool for graphics, presentations and social posts, with a free tier and paid Pro and Teams plans. A recurring charge is your Canva Pro or Teams subscription, billed monthly or annually. It usually appears as CANVA or CANVA*<plan> on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code CANVA PTY is the official identifier that Canva registered with Visa or Mastercard.

Is the CANVA PTY Charge Legitimate?

Canva is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Canva account to review recent activity.

How Do I Cancel or Dispute a CANVA PTY Charge?

  1. Identify the charge: Confirm the charge is from Canva by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Canva and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Canva customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the CANVA PTY transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Canva Use on Bank Statements?

Canva may also appear on your statement as:

Frequently Asked Questions About CANVA PTY

What is CANVA PTY on my bank statement?

CANVA PTY is a bank statement transaction code for Canva, a subscription company. Canva is an online design tool for graphics, presentations and social posts, with a free tier and paid Pro and Teams plans. A recurring charge is your Canva Pro or Teams subscription, billed monthly or annually. It usually appears as CANVA or CANVA*<plan> on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is CANVA PTY a scam?

Canva is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Canva account to review recent activity.

Why is CANVA PTY on my bank statement?

CANVA PTY appears on your statement because Canva processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel CANVA PTY?

To stop CANVA PTY charges from appearing on your statement, you need to cancel your Canva subscription or account. Log in to the Canva website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a CANVA PTY charge?

If you believe you have been charged incorrectly by Canva, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Canva and all its known transaction codes, visit the Canva merchant page.