CANVA PTY — Canva Bank Charge Explained

CANVA PTY on your bank statement is a transaction descriptor for Canva, a subscription company. Canva is an online design tool for graphics, presentations and social posts, with a free tier and paid Pro and Teams plans. A recurring charge is your Canva Pro or Teams subscription, billed monthly or annually.

What Is the CANVA PTY Charge?

CANVA PTY is a transaction descriptor for Canva, a subscription company.

Canva is an online design tool for graphics, presentations and social posts, with a free tier and paid Pro and Teams plans. A recurring charge is your Canva Pro or Teams subscription, billed monthly or annually. It usually appears as CANVA or CANVA*<plan> on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code CANVA PTY is the official identifier that Canva registered with Visa or Mastercard.

Is the CANVA PTY Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Canva account to review recent activity.

How Do I Cancel or Dispute a CANVA PTY Charge?

  1. Identify the charge: Confirm the charge is from Canva by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Canva and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does Canva Use on Bank Statements?

Canva may also appear on your statement as:

Frequently Asked Questions About CANVA PTY

What is CANVA PTY on my bank statement?

CANVA PTY is a bank statement transaction code for Canva, a subscription company. Canva is an online design tool for graphics, presentations and social posts, with a free tier and paid Pro and Teams plans. A recurring charge is your Canva Pro or Teams subscription, billed monthly or annually. It usually appears as CANVA or CANVA*<plan> on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is CANVA PTY a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your Canva account to review recent activity.

Why is CANVA PTY on my bank statement?

CANVA PTY appears on your statement because Canva processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel CANVA PTY?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a CANVA PTY charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about Canva and all its known transaction codes, visit the Canva merchant page.