CAMELOT — National Lottery Bank Charge Explained

CAMELOT on your bank statement is a transaction descriptor for National Lottery, a finance company. The National Lottery (operated by Allwyn) sells Lotto, EuroMillions, Set For Life and Instant Win games. Charges can be one-off ticket purchases or recurring amounts if you set up a Direct Debit subscription for regular draws.

What Is the CAMELOT Charge?

CAMELOT is a transaction descriptor for National Lottery, a finance company.

The National Lottery (operated by Allwyn) sells Lotto, EuroMillions, Set For Life and Instant Win games. Charges can be one-off ticket purchases or recurring amounts if you set up a Direct Debit subscription for regular draws. They usually appear as NATIONAL LOTTERY or THE NATIONAL LOTTERY, so review any unexpected recurring entry.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code CAMELOT is the official identifier that National Lottery registered with Visa or Mastercard.

Is the CAMELOT Charge Legitimate?

National Lottery has received mixed reviews and reports of unexpected charges. If you do not recognise this charge, we recommend contacting your bank immediately to dispute it and request a chargeback. You do not need to contact the merchant first.

How Do I Cancel or Dispute a CAMELOT Charge?

  1. Identify the charge: Confirm the charge is from National Lottery by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to National Lottery and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact National Lottery customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the CAMELOT transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does National Lottery Use on Bank Statements?

National Lottery may also appear on your statement as:

Frequently Asked Questions About CAMELOT

What is CAMELOT on my bank statement?

CAMELOT is a bank statement transaction code for National Lottery, a finance company. The National Lottery (operated by Allwyn) sells Lotto, EuroMillions, Set For Life and Instant Win games. Charges can be one-off ticket purchases or recurring amounts if you set up a Direct Debit subscription for regular draws. They usually appear as NATIONAL LOTTERY or THE NATIONAL LOTTERY, so review any unexpected recurring entry. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is CAMELOT a scam?

National Lottery has received mixed reviews and reports of unexpected charges. If you do not recognise this charge, we recommend contacting your bank immediately to dispute it and request a chargeback. You do not need to contact the merchant first.

Why is CAMELOT on my bank statement?

CAMELOT appears on your statement because National Lottery processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel CAMELOT?

To stop CAMELOT charges from appearing on your statement, you need to cancel your National Lottery subscription or account. Log in to the National Lottery website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a CAMELOT charge?

If you believe you have been charged incorrectly by National Lottery, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about National Lottery and all its known transaction codes, visit the National Lottery merchant page.