BOOHOO.COM — Boohoo Bank Charge Explained

BOOHOO.COM on your bank statement is a transaction descriptor for Boohoo, a retail company. Boohoo is an online fast-fashion retailer offering affordable, trend-led clothing for young adults. Charges are one-off orders that vary in size, and a recurring amount may be a Boohoo Premier unlimited-delivery subscription.

What Is the BOOHOO.COM Charge?

BOOHOO.COM is a transaction descriptor for Boohoo, a retail company.

Boohoo is an online fast-fashion retailer offering affordable, trend-led clothing for young adults. Charges are one-off orders that vary in size, and a recurring amount may be a Boohoo Premier unlimited-delivery subscription. They usually appear as BOOHOO or BOOHOO.COM.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code BOOHOO.COM is the official identifier that Boohoo registered with Visa or Mastercard.

Is the BOOHOO.COM Charge Legitimate?

Boohoo is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Boohoo account to review recent activity.

How Do I Cancel or Dispute a BOOHOO.COM Charge?

  1. Identify the charge: Confirm the charge is from Boohoo by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Boohoo and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Boohoo customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the BOOHOO.COM transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Boohoo Use on Bank Statements?

Boohoo may also appear on your statement as:

Frequently Asked Questions About BOOHOO.COM

What is BOOHOO.COM on my bank statement?

BOOHOO.COM is a bank statement transaction code for Boohoo, a retail company. Boohoo is an online fast-fashion retailer offering affordable, trend-led clothing for young adults. Charges are one-off orders that vary in size, and a recurring amount may be a Boohoo Premier unlimited-delivery subscription. They usually appear as BOOHOO or BOOHOO.COM. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is BOOHOO.COM a scam?

Boohoo is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Boohoo account to review recent activity.

Why is BOOHOO.COM on my bank statement?

BOOHOO.COM appears on your statement because Boohoo processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel BOOHOO.COM?

To stop BOOHOO.COM charges from appearing on your statement, you need to cancel your Boohoo subscription or account. Log in to the Boohoo website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a BOOHOO.COM charge?

If you believe you have been charged incorrectly by Boohoo, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Boohoo and all its known transaction codes, visit the Boohoo merchant page.