BITPAL — BitePal Bank Charge Explained

BITPAL on your bank statement is a transaction descriptor for BitePal, a health & fitness company. BitePal (bitepal.app) is an AI-powered calorie-tracking app developed by Reface Lithuania UAB. BITPAL, BITEPAL or BITEPAL APP may appear on a statement for the service.

What Is the BITPAL Charge?

BITPAL is a transaction descriptor for BitePal, a health & fitness company.

BitePal (bitepal.app) is an AI-powered calorie-tracking app developed by Reface Lithuania UAB. BITPAL, BITEPAL or BITEPAL APP may appear on a statement for the service. The app may offer trial and recurring subscription plans, with listed plans up to $50 per month. Deleting an app does not itself manage a subscription; review the Apple App Store or Google Play subscription settings and the provider’s terms. Contact support@bitepal.app for account questions. If the entry does not match your records, ask your bank or card issuer for transaction details.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code BITPAL is the official identifier that BitePal registered with Visa or Mastercard.

Is the BITPAL Charge Legitimate?

If you do not recognise this transaction, contact your bank promptly and follow its reporting process. Your bank can explain what options are available. Contacting the merchant directly may also help.

How Do I Cancel or Dispute a BITPAL Charge?

  1. Identify the charge: Confirm the charge is from BitePal by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to BitePal and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does BitePal Use on Bank Statements?

BitePal may also appear on your statement as:

Frequently Asked Questions About BITPAL

What is BITPAL on my bank statement?

BITPAL is a bank statement transaction code for BitePal, a health & fitness company. BitePal (bitepal.app) is an AI-powered calorie-tracking app developed by Reface Lithuania UAB. BITPAL, BITEPAL or BITEPAL APP may appear on a statement for the service. The app may offer trial and recurring subscription plans, with listed plans up to $50 per month. Deleting an app does not itself manage a subscription; review the Apple App Store or Google Play subscription settings and the provider’s terms. Contact support@bitepal.app for account questions. If the entry does not match your records, ask your bank or card issuer for transaction details. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is BITPAL a scam?

If you do not recognise this transaction, contact your bank promptly and follow its reporting process. Your bank can explain what options are available. Contacting the merchant directly may also help.

Why is BITPAL on my bank statement?

BITPAL appears on your statement because BitePal processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel BITPAL?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a BITPAL charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about BitePal and all its known transaction codes, visit the BitePal merchant page.