ASOS — ASOS Bank Charge Explained

ASOS on your bank statement is a transaction descriptor for ASOS, a retail company. ASOS is an online fashion retailer popular with younger shoppers, selling clothing, footwear and accessories. Most charges are one-off orders that vary in size, while a recurring amount is likely the ASOS Premier unlimited-delivery subscription.

What Is the ASOS Charge?

ASOS is a transaction descriptor for ASOS, a retail company.

ASOS is an online fashion retailer popular with younger shoppers, selling clothing, footwear and accessories. Most charges are one-off orders that vary in size, while a recurring amount is likely the ASOS Premier unlimited-delivery subscription. They usually appear as ASOS.COM on your statement.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code ASOS is the official identifier that ASOS registered with Visa or Mastercard.

Is the ASOS Charge Legitimate?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your ASOS account to review recent activity.

How Do I Cancel or Dispute a ASOS Charge?

  1. Identify the charge: Confirm the charge is from ASOS by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to ASOS and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.
  4. Contact your bank: If the merchant does not resolve the issue, contact your bank or card issuer using the number on the back of your card. They can explain what options may be available and what information they need.

What Other Names Does ASOS Use on Bank Statements?

ASOS may also appear on your statement as:

Frequently Asked Questions About ASOS

What is ASOS on my bank statement?

ASOS is a bank statement transaction code for ASOS, a retail company. ASOS is an online fashion retailer popular with younger shoppers, selling clothing, footwear and accessories. Most charges are one-off orders that vary in size, while a recurring amount is likely the ASOS Premier unlimited-delivery subscription. They usually appear as ASOS.COM on your statement. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is ASOS a scam?

A charge from this merchant may relate to a purchase, subscription, trial or another transaction. Only you and your bank can confirm whether a payment was authorised. It may help to check your email for a receipt, or log into your ASOS account to review recent activity.

Why is ASOS on my bank statement?

ASOS appears on your statement because ASOS processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel ASOS?

If you do not recognise this entry, contact your bank or card issuer and ask them to confirm the transaction and merchant details. Only you and your bank can confirm whether a payment was authorised.

How do I get a refund for a ASOS charge?

If you cannot resolve this with the merchant, contact your bank or card issuer. They can explain what options may be available for this type of payment and whether any time limits apply.

For more information about ASOS and all its known transaction codes, visit the ASOS merchant page.