AMZ* — Amazon UK Bank Charge Explained

AMZ* on your bank statement is a transaction descriptor for Amazon UK, a retail company. Global e-commerce platform and one of the most common entries on UK bank statements, covering everything from electronics, books and clothing to groceries. A charge here can be a one-off order, an Amazon Prime membership renewal, a Kindle or digital purchase, or an Audible subscription.

What Is the AMZ* Charge?

AMZ* is a transaction descriptor for Amazon UK, a retail company.

Global e-commerce platform and one of the most common entries on UK bank statements, covering everything from electronics, books and clothing to groceries. A charge here can be a one-off order, an Amazon Prime membership renewal, a Kindle or digital purchase, or an Audible subscription. Descriptors often read AMZNMktplace, AMAZON.CO.UK or AMZN Mktp UK followed by an order reference.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code AMZ* is the official identifier that Amazon UK registered with Visa or Mastercard.

Is the AMZ* Charge Legitimate?

Amazon UK is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Amazon UK account to review recent activity.

How Do I Cancel or Dispute a AMZ* Charge?

  1. Identify the charge: Confirm the charge is from Amazon UK by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Amazon UK and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Amazon UK customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the AMZ* transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Amazon UK Use on Bank Statements?

Amazon UK may also appear on your statement as:

Frequently Asked Questions About AMZ*

What is AMZ* on my bank statement?

AMZ* is a bank statement transaction code for Amazon UK, a retail company. Global e-commerce platform and one of the most common entries on UK bank statements, covering everything from electronics, books and clothing to groceries. A charge here can be a one-off order, an Amazon Prime membership renewal, a Kindle or digital purchase, or an Audible subscription. Descriptors often read AMZNMktplace, AMAZON.CO.UK or AMZN Mktp UK followed by an order reference. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is AMZ* a scam?

Amazon UK is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Amazon UK account to review recent activity.

Why is AMZ* on my bank statement?

AMZ* appears on your statement because Amazon UK processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel AMZ*?

To stop AMZ* charges from appearing on your statement, you need to cancel your Amazon UK subscription or account. Log in to the Amazon UK website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a AMZ* charge?

If you believe you have been charged incorrectly by Amazon UK, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Amazon UK and all its known transaction codes, visit the Amazon UK merchant page.