AIRBNB — Airbnb Bank Charge Explained

AIRBNB on your bank statement is a transaction descriptor for Airbnb, a travel company. Airbnb is a marketplace for short-term stays and experiences. Charges are per booking and vary widely, and you may see a deposit or split payments plus service fees and, occasionally, a temporary authorisation hold.

What Is the AIRBNB Charge?

AIRBNB is a transaction descriptor for Airbnb, a travel company.

Airbnb is a marketplace for short-term stays and experiences. Charges are per booking and vary widely, and you may see a deposit or split payments plus service fees and, occasionally, a temporary authorisation hold. They typically appear as AIRBNB followed by a reference.

This code appears on your bank statement because banks display a short payment reference — set by the merchant's payment processor — rather than the company's full trading name. The code AIRBNB is the official identifier that Airbnb registered with Visa or Mastercard.

Is the AIRBNB Charge Legitimate?

Airbnb is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Airbnb account to review recent activity.

How Do I Cancel or Dispute a AIRBNB Charge?

  1. Identify the charge: Confirm the charge is from Airbnb by checking your email for a receipt or logging into your account on their website.
  2. Cancel your subscription: If you no longer want the service, log in to Airbnb and cancel your subscription through account settings before the next billing date.
  3. Contact the merchant: If you do not recognise the charge, contact Airbnb customer support and ask for an explanation and refund.
  4. Dispute with your bank: If the merchant does not resolve the issue, call the number on the back of your card and ask to raise a chargeback on the AIRBNB transaction. Provide the transaction date and amount.
  5. Section 75 rights: If you paid by credit card and the amount was over £100, you may have additional protection under Section 75 of the Consumer Credit Act 1974.

What Other Names Does Airbnb Use on Bank Statements?

Airbnb may also appear on your statement as:

Frequently Asked Questions About AIRBNB

What is AIRBNB on my bank statement?

AIRBNB is a bank statement transaction code for Airbnb, a travel company. Airbnb is a marketplace for short-term stays and experiences. Charges are per booking and vary widely, and you may see a deposit or split payments plus service fees and, occasionally, a temporary authorisation hold. They typically appear as AIRBNB followed by a reference. This descriptor appears because banks display a shortened payment code instead of the full company name.

Is AIRBNB a scam?

Airbnb is a well-known, legitimate company. Most charges from this merchant are authorised and relate to purchases or subscriptions you signed up for. If you don't recognise the charge, check your email for a receipt or log into your Airbnb account to review recent activity.

Why is AIRBNB on my bank statement?

AIRBNB appears on your statement because Airbnb processed a payment through their card payment provider. The code is set by their payment processor and is the official descriptor registered with Visa or Mastercard. Common reasons include a subscription renewal, a one-off purchase, or a trial period that has converted to a paid plan.

How do I cancel AIRBNB?

To stop AIRBNB charges from appearing on your statement, you need to cancel your Airbnb subscription or account. Log in to the Airbnb website, go to your account settings, and cancel your subscription. If you cannot find the cancellation option or do not recognise the charge, contact your bank to dispute it and block future payments.

How do I get a refund for a AIRBNB charge?

If you believe you have been charged incorrectly by Airbnb, first contact their customer support to request a refund. If they are unresponsive or unhelpful, contact your bank and ask to raise a chargeback. You typically have up to 120 days from the transaction date to raise a chargeback claim. For credit card purchases over £100, you may also be protected under Section 75 of the Consumer Credit Act.

For more information about Airbnb and all its known transaction codes, visit the Airbnb merchant page.